OK, I’m hot. I’m not
complaining because back in the winter when it was the very opposite of
hot, I swore I wouldn’t complain when it got hot. The fan on
my computer seems to have a brain of its own and it is humming away
at an unusually
fast pace. I think the computer is hot.
So why oh why would want to be reading an article about eMarketing in
the aftermarket? It gives you an excuse to put your feet up on the
desk, sip that iced tea and learn something that can move your company
forward
in the branding and marketing arena at a very low cost. When your boss
sees the increases in requests coming off the ‘Net and he knows
he didn’t have to add bodies to the budget, he will think you have
been working very, very hard. That’s a good thing.
A couple of weeks ago, I was asked to lead the eMarketing Panel at the
Aftermarket eForum in Chicago. Some of the information herein was
to be presented there, but due to scheduling and time conflicts, I had
to
move through it pretty quickly. So, if you attended the eForum and
missed out, here’s your chance to catch up.
Let’s skip right to the goodies, now. Our project for today is
foundational. If you haven’t already done so, (and you probably
haven’t) you need to create a spreadsheet. Don’t fret, there
isn’t any math involved. This spreadsheet is the basic tool you
are going to use to track two things for the rest of your eMarketing
career, Search Engine Optimization (SEO) and Pay Per Click (PPC).
Do this.
First, write a list of all the key phrases that you can think of for
your product mix. Let’s use my favorite as an example; Sparkplugs.
Your key phrase list would consist of thing like spark plugs, sparkplugs,
spark plug, sparkplug, Honda sparkplug, igniter, iridium spark plug,
iridium sparkplug, etc. In the first column of the spreadsheet, enter
all of these key phrases. Note that I have included sparkplug as
one word and as two words.
Next, Set up an account at Overture.com. This is a part of Yahoo! and
is actually now called Yahoo! Search Marketing. You can use your
own credit card for this if the boss is out of town, because we aren’t
going to spend any money with it. We are going to use it to track
down some additional key phrases and get the numbers of actual searches
per
month for each of these key phrases. Once you are in and have established
an account, go to keyword tools and start entering your brainstormed
key phrases one at a time. The Overture key word tool will tell you
how often searches are performed for your key phrases and suggest additional
key phrases. Add the additional ones to your spreadsheet. In the
second
column of your spreadsheet enter the number of times per month that
each key phrase is searched for.
Finally, Create columns to track your rankings on some of the search
engines. There are a number of tools available that you can use or you
can actually go to each site and type in the key phrase. I like www.googlerankings.com,
where you can enter up to ten key phrases at a time and check them against,
Google, Yahoo and MSN. This does take some time. Each search is about
20 seconds or so. You will need to get your Google API number to do this.
Go here to get that puppy, https://www.google.com/accounts
You are going to check your rankings on each of the search engines
you choose. See the example below:
| Key Phrase |
Searches/Month |
Google |
Yahoo |
Google |
Yahoo |
| |
|
1/05 |
1/05 |
6/05 |
6/05 |
| NGK Spark Plug |
3862 |
3 |
5 |
2 |
5 |
| Performance Plug |
4190 |
0 |
0 |
0 |
0 |
| Honda Sparkplug |
5583 |
0 |
0 |
23 |
0 |
| Champion Spark Plug |
5600 |
2 |
0 |
1 |
1 |
| Oxygen sensor |
6325 |
0 |
0 |
0 |
0 |
| spark plug |
10456 |
16 |
0 |
14 |
10 |
These are clearly important key phrases for this business as evidenced
by the number of searches/month being performed for each. In the example
above, you
can see that through a combination of great SEO, appropriate Pay Per Click
and a bit of luck that we moved up 1 point for “NGK Spark Plugs” over
the five month period at Google. We went from non existent to first at
Yahoo for “Champion Spark Plug”, climbed two points for “spark
plug” at Google and also did very well for the same key phrase at
Yahoo.
Again, these charts are the foundation for everything you do. If you
want to build traffic to a number of different websites that you own,
then you need to build a sheet for each website.
Some 75% of users will find your websites through directories and search
engines. That means they are going to type in XM Radio or Running boards,
as in our previous example or motor oil or whatever and then click on
one of the results that are presented. If you have done your Pay Per
Click effectively (look for the PPC article in a future installment or
go to www.digstrat.com and view the PPC Webinar I did for SEMA in June),
at least you can be guaranteed of a presence in the paid results. But
what about the natural search results?
In May of ’04, a Search Engine User Attitudes Survey by iProspect
indicated:
*60.5 percent of Google, Yahoo!, MSN and AOL users selected a natural
search result over paid search advertisements as the most relevant
on a sample query. We can’t ignore 60+ percent of users, so how can
we work to make sure that we show up as high as possible on the page
in the natural search results for our chosen key words? It all starts
with measuring, as in the spreadsheet example above. The folks at Lund
International says, “If it’s worth doing, its worth measuring” (I
have that from a very good inside source, who shall remain anonymous).
Basic Search Engine Optimization
Search engines vary in the way they use the information on your website
to rank your pages in natural search results. Google, for instance,
no longer uses Meta Tags (see below) to determine relevance. Most
other search engines still do. Let’s keep this simple by talking
about the 3 most important SEO issues.